She made all kinds of excuses and said to me her phone is not working and If I get disconnected I have to call back. Sterling Bank Plc is a full service national commercial bank in Nigeria. Accessible Banking Accessibility at Sterling National Bank. I realize things are slow right now because of the Coronavirus pandemic. We’re committed to providing the right products and services to help you coordinate every financial need.Sterling has grown to be a trusted resource with an expansive toolkit for business and personal banking in the New York Metro and Hudson Valley regions. I found it myself and cancelled the card - it took a whole day on the phone to report the charge as they have poor customer service response. Bank of America thinks we are just a dollar sign to them to bleed the little money we have out of us. It is also the 72 nd largest bank in the nation. There is not enough information available to create the chart. I can't rate them low enough. 09092149), 3rd floor, 2 Finsbury Avenue, London EC2M 2PP. Check our FAQ. Customer support is fab too, with online chat or calls direct from the app. Share your review. Starling Bank is registered in England and Wales as Starling Bank Limited (No. Sterling National Bank was established on Jan. 1, 1895. I needed that money. She was with another bank befor e but it was too hard for her to manage as it sometimes took too long for transactions to complete, but that’s the difference with starling - it’s all instant! Review #2024334 is a subjective opinion of poster. Bank another bank. Horrible service at EVERY turn. What is your customer experience with Sterling National Bank? The local branch was unable to help me with this. It may not have been previewed, commissioned or otherwise endorsed by any of our network partners. Your web browser (Internet Explorer) is out of date and no longer supported. The overall rating of the company is 1.3 and consumers are mostly dissatisfied. I have a decline card im in mexico i been trying to reach you but i cant it keep saying call barring i think is that because is not a toll free number your bank. I have a Health Saving Account with the bank and do not really use it that frequently. CONS 1st 1) I started with an initial deposit of $25 which did take over a week to process. Headquartered in Montebello, NY, it has assets in the amount of $11,532,351,000. Sterling National Bank ranks 157 of 704 in Banks category. I think the bank could improve their online banking services for customers in order to provide the same level of service as Bank of America or CitiBank. The overall rating of the company is 1.3 and consumers are mostly dissatisfied. We are processing your message. Its customers are served from 60 locations. User's recommendation: Find anyother bank or Federal Credit Union. Sterling National Bank Bonuses: $225, $450 Checking Promotions … View full Sterling National Bank overview, Contact Sterling National Bank Customer Service. Completely appalling. Sterling National Bank was first mentioned on PissedConsumer on Nov 05, 2010 and since then this brand received 157 reviews. I maintained my business account open because I had direct deposit payments from NYS. Sterling National Bank Customer Reviews, Frequently Asked Questions, Rates, Branches, Related Articles, and Financial Summary - 2021 Deposits in these accounts are made with Sterling National Bank. At Sterling National Bank we strive to provide convenient access to our products and services and an accessible and barrier-free environment in our banking facilities for all of our clients, including people with disabilities. Sterling National Bank ranks 152 of 692 in Banks category. ", "Find another bank, poor customer service and terrible on-line service. User's recommendation: No. Sterling National Bank Warwick branch is located at 18 Oakland Avenue, Warwick, NY 10990 and has been serving Orange county, New York for over 146 years. I received two personal online banking link to access my account for transaction. When I just called customer service hung up on me. I am thru with this bank. Global Banking & Finance Review - Sterling National Bank Partners … Sterling Bank & Trust - About Us - Customer Service Sterling Bank offers a broad range of financial services including personal banking, small business lending, mortgages, credit cards, auto financing and investment advice. I also read they are conservative so they don't get involved in the Hanky panky that you hear about other banks with more popular names. I moved out of state over the summer. You can check the profile page of each professional or company to determine whether they are a paying advertiser (indicated by the word "sponsored"). The verification process completed after 2 business days. I requested an inbound ACH transfer of … I pick a question but the answer goes no where. I have taken off 3 full days of work on the phone with them now being transferred to department after department and nobody can help me. The bank staff are unprofessional and unethical. Review #2119203 is a subjective opinion of poster. Sterling National Bank operates under the trade name BrioDirect. How BBB Processes Complaints and ... Sterling National Bank Response. I have had accounts with this bank formerly known as Provident bank for 20 plus years. Rights Reserved, You Are About to Contact PissedConsumer.com. # 2 I've tried numerous times to register on line to establish an on line account and I keep getting a response that whoever can't verity my information. Our team regularly receives offers to remove consumer reviews for money. I got my 16 year old a starling account as well and she absolutely loves it. Review #2135995 is a subjective opinion of poster. Check out what 18,891 people have written so far, and share your own experience. Every other week there is some level of incompetence. Check our FAQ, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Also ask questions and discuss related issues here. Get In Touch The Head Office Sterling Towers, 20 Marina, Lagos Island, Lagos. Sterling national Bank is unreliable &; poor quality of service to the customers. Was planning to set up a business account with starling bank but today i spoke with a rude customer advisor who hanged up on me on purpose because she didn’t understand my question about what verifications checks will be carried out. Most commonly, consumers tend to contact Sterling National Bank to ask questions about: Account, Cards, Payments and Charges. We have $30 billion in assets, and we’re poised for continued strong growth. Review #2120541 is a subjective opinion of poster. Customer service is bad and the banking system is worst. NEVER USE THIS BANK EVER. During a pandamic. They have NO fraud detection. GB. Cant even get it fixed cause of the holiday so if i overdraft my account they will be reasonable for it...seriously this bank is not trustworthy. They’re able to draw upon a unique set of tools and expertise, applying a thorough understanding of your business and serving as a valuable and skilled financial ally. Accounts that are opened via www.briodirectbanking.com and marketed by BrioDirect are Sterling National Bank accounts. Information on this page is provided 'as is' and solely for informational purposes, not for any other purpose or advice. Deposits in Sterling National Bank are insured by FDIC. Review #2054093 is a subjective opinion of poster. Do you have something to say about Sterling National Bank? Poor!!!! Top picks include Merrick Bank, Wells Fargo and Ally Bank. They botched porting my loan over when they acquired the original bank and erroneously reported me delinquent and ruined my credit score. Review #1909405 is a subjective opinion of poster. 10/05/2020. Recent recommendations regarding this business are as follows: "Don't use this bank", "No. Bankrate’s ever-growing list of bank reviews is updated regularly. I have been a customer for years and have the mobile app go to transfer money on this Thanksgiving day and they have deactivated my account seriously!!! Bank another bank. | Read 21-40 Reviews out of 18,891 These use cases, approaches and end results from real customers include 15 testimonials & reviews, 13 case studies, success stories, reviews, user stories & customer stories, and 11 customer videos & reviews. Customers can open an account at one of its 150 Branches. 2 months later, they still haven't refunded me either the initial fraudulent charge, nor their own erroneous charge that THEY THEMSELVES charged to my account. Sterling National Bank was first mentioned on PissedConsumer on Nov 05, 2010 and since then this brand received 156 reviews. Review #2173265 is a subjective opinion of poster. Average 30 minute wait time to talk to a Customer Service Rep, If you wish that your prior post be removed, submit a notarized letter, Cannot access my own money idiots conducting maintanence all day, No customer service at all outside the bank. Review #2386556 is a subjective opinion of poster. Over 35K+ customer reviews to help you find the best bank or credit union. In addition, this information does not originate from us and thus, we do not guarantee its accuracy. I have a Health Saving Account with the bank and do not really use it that frequently. 3 reviews. Website hosted and maintained by Dovenmuehle Mortgage Inc. What do you think? As of now (5:30pm after calling at 10am this morning) they still haven't fixed it, though they assure me that I was supposed to have this money in my account for the past 2 months. What can we help you with? Customer Service Hotline: 877-849-9242. Blog article. 32 Sterling Bank and Trust reviews. That same day I called, they CHARGED ME the amount instead of issuing a credit. The disputes department was unreachable. User's recommendation: dont go to Sterling Bank. Worse bank I have EVER dealt with. Editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. Well low and behold A couple of days... Zulika refused to help me on the phone. I don't know why I need pay that huge number for transfer. Salaries posted anonymously by Sterling Bank employees. blaming this delay on the pandemic cant get thru to anyone . The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future. Review #1912337 is a subjective opinion of poster. Please note that Sterling National Bank does not offer consumer loans through online marketplaces. Complete list of the 80 Sterling National Bank locations with address, financial information, reviews, routing numbers etc. Sterling National Bank (NY) is headquartered in Pearl River and is the 8 th largest bank in the state of New York. In addition, it is not the financial institution’s responsibility to ensure all posts and questions are answered. Sterling National Bank Products and Services Reviews. User's recommendation: Find another bank, poor customer service and terrible on-line service. 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